Contact & Exchanges
CONTACT US
Email: CoastalVibesLLC@gmail.com
Shop Address: 611 Ridge Rd. Sellersville PA 18960
Social Media Contacts:
Via Instagram: @CoastalVibesCandles
Via Facebook: Coastal Vibes Candles
SHIPPING
Shipping generally takes 3-4 business days once your package has left our facility! We cannot guarantee there will be no delays through USPS.
EXCHANGES
All Home Decor is non-returnable. Exchanges only, within 30 days of original receipt date! If an item is received after the 30 day policy, or if we find any signs of use or damage, the package will be returned to you and no offer to exchange will be issued.
All Coastal Vibes products such as our Candles, Soaps, Sugar Scrubs, & Reed Diffusers are all final sale. If you have issues with your product(s) please contact us or stop by the shop and we will be happy to make it right.
We are not responsible for exchange shipping charges.
We are not responsible for stolen or lost packages while in transit. You will need to contact USPS for that.
All SALE items are final.
To start an exchange, or if you have any questions about your purchase, please send us an email at coastalvibesllc@gmail.com and include your Name, Order #, and what item(s) you are returning, or come see us at the shop.
Please ship exchanges to:
Coastal Vibes Candles
611 Ridge Road
Sellersville, PA 18960
*If you need to exchange due to a mistake on our part, please contact us and we will send you a prepaid shipping label via email!
Thank you so much for supporting our small business ♥